SMS/Text Messaging Policy

Effective Date: 8/16/2025

NextGen VA Services (“we,” “our,” or “us”) values your privacy and is committed to keeping you informed about how we use text messaging (SMS) to communicate with you.

1. How We Use SMS

We use SMS to:

• Confirm appointments
• Send reminders about scheduled services
• Provide service updates and important notifications
• Respond to customer inquiries

We do not send promotional or marketing messages without prior consent.

2. How You Opt In

By providing your phone number on our website (https://nextgenvaservices.com), submitting a contact form, or calling/texting our business line (414-310-7489), you agree to receive SMS communications from NextGen VA Services related to our services.

You may also be asked to check a box on our forms to confirm your consent before submission.

3. How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. You will immediately be unsubscribed and will no longer receive text messages from us.

4. Message and Data Rates

Standard message and data rates from your carrier may apply. The frequency of messages may vary depending on your interactions with us.

5. Help and Support

If you need assistance, you can reply HELP to any message, call us at 414-310-7489, or email us at info@nextgenvaservices.com.

6. Privacy

We respect your privacy. Your phone number will never be shared or sold to third parties. SMS communications are used solely for the purposes described in this policy. For more details, see our Privacy Policy.